Privacy Policy

Overview

Rent Marketplace LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our websites and/or mobile applications, including the website rentmarketplace.com, (collectively “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or any of our content or services. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This policy applies to information we collect:

• On or through our Website
• In electronic messages between you and our website, including but not limited to e-mails and texts
• Through mobile and desktop applications of Company that you may download or otherwise access through our Website, which may provide dedicated browser and/or non-browser-based interaction between you and this Website
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy

This policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party, including any affiliates and subsidiaries
• Any third party, including our affiliates and subsidiaries, and including through any application or content (including advertising) that may link to or be accessible from or on the Website

Information We Collect About You and How We Collect It

We collect multiple types of information from and about users of our Website, including information:

• Which may personally identify you, such as name, address, e-mail address, phone number, other identifier by which you may be contacted online or offline, or any other information that is defined as personally identifiable information (SPI) under applicable law
• That is about you but does not individually identify you, such as geographic location, the equipment you use to access our website, internet connection and usage details

We collect this information:

• Directly from you as you provide it to us
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, and other tracking technologies
• From third parties

Information You Provide to Us

Information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, using our available content or services, posting material, requesting further services, entering contests or promotions, and reporting a problem with our service
• Correspondence records, including e-mail addresses, if you contact us
• Responses to surveys
• Transactions you execute through our Website and of the fulfillment of your order
• Your search queries on the Website
• Your postings, reviews, and content that you intend to be displayed “User Contributions”, which are posted and transmitted to others at your own risk

Information We Collect Through Automatic Data Collection Technologies

As you navigate and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
• Information about your computer and internet connection, including your IP address, operating system and browser type
• We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services

The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, for example, by enabling us to:

• Recognize you when you return to our Website
• Speed up your requests
• Store information about your preferences, allowing us to customize our Website according to your individual interests
• Estimate our audience and usage patterns

The technologies we use for this automatic data collection may include:

• Cookies, or browser cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you direct your browser to our Website
• Web Beacons: Pages of our Website and our e-mails may contain small electronic files known as web beacons. These may also be referred to as clear gifs. pixel tags and single-pixel gifs, and they permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website, its contents and services to you
• To provide you with information, products or services that you request from us
• To fulfill any other purpose for which you provide it
• To provide you with notices about your account or use of the Website
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To notify you about changes to our Website or any products or services we offer or provide though it
• To allow you to participate in interactive features on our Website
• In any other way we may describe when you provide the information
• For any other purpose with your consent
• We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you have questions about our use of your information in this way, please see Choices About How We Use and Disclose Your Information, herein
• We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria and you agree that such actions are outside of our control and Company shall not be responsible for such interactions

Disclosure of Your Information

• We may disclose summarized information about our user base and information that does not identify any individual, without restriction
• We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To subsidiaries and affiliates
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred
  • To third parties to market their products or services to you. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information, herein
• We may also disclose your personal information:
  • To fulfill the purpose for which you provide it, and for any other purpose disclosed when you provided the information
  • With your consent
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly
• Disclosure of Your Information for Third-Party Advertising:  If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out in account settings
• Promotional Offers from the Company: If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by not using the Website or through our email opt-out tools

Persons Under the Age of 18

Our Website is not intended for persons under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from persons under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the content or services available through this Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at [email protected].

Accessing and Correcting Your Information

If you have a user account with the Website, you can review and change your available personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected].

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions are encrypted using 128-bit SSL encryption.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to exercise caution about giving out information in public areas of the Website like message boards.

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page or through this privacy policy. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]

Last modified: March 2016